Blog · stories and use cases
The things that slip when work wins.
Stories of what the assistant actually did, from a roof repair to a bill that never cleared, and notes on what we learn building it, including what we get wrong.

Three insurance quotes from one uploaded document
For years a member let his insurance roll over because re-quoting meant digging out policy limits and repeating them to three agents. This time he uploaded one document, and the assistant did the rest.

Five painters, four quotes, one decision
A member had put off painting the house for two years. He handed the whole job to the assistant, and from then on his part was reading updates in the app and saying go.

The late fee you did not pay
Most late fees are for bills you thought were handled. Money watches each one until the payment actually clears, and speaks up only when it does not.

The things that slip when work wins
Why personal admin loses to work, and what changed when we made the unit of work a whole project instead of a task.